Get in Touch

Need help with your booking? Have questions? We're here to help you 24/7!

WhatsApp Support

Get instant help via WhatsApp. Our support team responds within minutes!

Chat on WhatsApp

+977-1234567890 • Available 24/7 • Quick Response

Phone Support

Speak directly with our customer service team for immediate assistance.

Call Now

+977-1-1234567 • 6 AM - 10 PM (Nepal Time)

Other Ways to Reach Us

Email

support@kbsgroup.com

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Office

New Road, Kathmandu
Nepal 44600

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Frequently Asked Questions

How do I cancel my booking?

You can cancel your booking up to 2 hours before departure. Contact us via WhatsApp or call for assistance.

What if I miss my bus?

Contact us immediately. We'll help you find the next available bus or process a refund if applicable.

How do I change my seat?

Seat changes are subject to availability. Contact us via WhatsApp for quick assistance.

Is my payment secure?

Yes! We use secure payment gateways and your data is encrypted and protected.

Emergency Support

For urgent issues or emergencies, call our 24/7 emergency line

Emergency: +977-1-1234567